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doesn't reference my google cal

Hi - trying this tool out, love the concept. However, it just offers the entire window for the day, without referencing things on my google calendar already there (conflicts).

Please advise!

-M

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Comments4

  • Will

    Team•

    Feb 14

    Hi there!

    Thanks for reaching out. A few things to check:

    Go to Settings page (https://calautobot.com/settings/calendars) and make sure Google Calendar is synced.

    If synced, you’ll see a list of your calendars like below. The ones toggled “on” are ones that we check for conflicts.

    Let me know if this works!

    • mssher07

      •

      Feb 14

      Yup - synced to my calendar and still offered time that was blocked. Here’s the exchange

      msg 1 “Hey can we find time to chat? Cc'ing my auto scheduler 'Cal' to find a time

      Let's say next week Tuesday or wednesday?”

      msg 2 (cal): “Hi,

      Here are some 30-minute windows that work for a chat next week Tuesday
      or Wednesday:

      Feb 17, Tue: 9:00am–4:00pm EST
      Feb 18, Wed: 9:00am–4:00pm EST

      Please let me know which time works best for you.”

      Two problems:

      1. Offers the entire preference interval, not specific slots

      2. I have an appointment on my gcal synced calendar from 2-3p on Wed Feb 18

      If I have my responder then try to book that exact spot, it does block it

      “Wednesday the 18th at 2:00pm for 45 minutes is outside of ****’s
      available times next week.”

      Then offers two more days from 9-4 where I have tons of unmentioned conflicts!

      • Will

        Team•

        Feb 14

        Thanks for the details!

        One way to test if Cal is looking at the right calendar is going to your “Public Page” (left side bar right above Settings). If you click on days with events and see that you’re still available 9-4pm, then calendar isn’t connected properly, and you should have gotten a banner on Settings page saying to connect calendar again. If those the public page reflects your calendar availability, then we have to do more investigation on our end.

        Let me know what you find!

      • Will

        Team•

        Mar 21

        Hi,

        Wondering if it is working for you?